The ProAgenda system will send your clients a reminder of their appointment via SMS if you activate the SMS reminder service. To activate please take the following steps:
- Go to Menu – Settings
- Go to Subscription
- Below you ProAgenda subscription you can find the SMS subscription
- Click Activate
- Enter your Credit Card details
- Click Activate
- Your SMS reminders are now activated
- You can change the text of your SMS reminder* ( The part between the [ ] we recommend not changing as this will be data generated from the system)
- You can set the amount of hours the SMS is send prior to the appointment
- Click Save
* Please note that any SMS containing more than 160 characters will be split into 2 or more SMS’s
Our SMS service runs every hour to check if there is an SMS that needs to be send.
To receive an SMS, a client needs to have their phone number entered in the correct format like this: +1201234569. New clients will be forced to enter their phone number in that format. It is possible older clients have a wrong format entered and they will not receive SMS reminders.