ProAgenda.com and GDPR

ProAgenda.com and GDPR

What is the GDPR?

The General Data Protection Regulation (GDPR) is a set of laws designed to give European Union citizens more power and rights regarding the information / data that is held about them by online organisations. The GDPR comes into force on May 25th, 2018 and legally only affects organisations who have EU customers. You can read more about the EUGDPR by clicking here.

We at ProAgenda.com support the GDPR and have made all the neccesary changes to make sure we and you fully comply with the new regulations. Don’t be intimidated or put of by the new regulations. It’s in everyones best interest.

GDPR basics in short:

  • You must explain to users what data you are collecting about them and why.
  • You must obtain the users’ explicit consent to collect this data
  • User’s can request that you send them, in an understandable format, all of the data that you have collected about them.
  • You may not sell or use (e.g. user profiling, usage for marketing, etc.) user data without the explicit consent of the user.
  • You must delete all information you have concerning a user at their request.

The above applies to existing and future users. We have made it simple and easy for you to conform to the new regulations.

ProAgenda.com and GDPR structure

What parties are involved with the use of the ProAgenda.com system:

Golf Financial Services BV. – owner of ProAgenda.com system and products. Golf Financial Services BV (ProAgenda.com) is a ‘data processor’. We collect, process and store on behalf of our users; as such we have specific responsibilities under the GDPR.

Users – Direct customers of Golf Financial Services BV and users of teh ProAgenda.com system! (pros) In the language of the GDPR, users are ‘data controllers’.

Clients – People who book appointments with ProAgenda.com users.

ProAgenda.com and its users responsibilities and rights

ProAgenda.com. has the follwoing responsibilities with regards to the users of the system:

As a ‘data processor’ – a service managing data on behalf of other people –  there are strict requirements regarding data security, notifying the authorities in the event of a data breach and deleting old / redundant data. We will be in compliance with all of these requirements.

ProAgenda.com retains personal information (name, email, phone) regarding its users. This information is subject to the GDPR – we must obtain formal consent to retain this information.

If you are a user of ProAgenda.com then the data that we hold about you is subject to the GDPR. If you, at any moment, do not agree with our general terms and conditions and/or privacy policy we will end your subscription wit hus and remove your data on request

ProAgenda.com users and their clients

When clients book with users using ProAgenda.com the information required is very basic. The client will be shown a standard registration form explaining the information that ProAgenda.com requires for keeping appointments and asking their permission to keep it. ProAgenda.com has done all the work for you and you don’t have to take additional action.

If you ask any additional data via the ProAgenda.com system or outside it, you will need to let clients know why you collect this data and let the approve you keep the data.

All clients, existing and future, must agree to have their data held. Obtaining this permission, much the same as above, will consist of clients agreement with the privacy policy on signup/registration.